Shipping Policy
Thank you for choosing Hair Bliss Serum! We are dedicated to delivering your order swiftly and securely. Please review our shipping details to ensure a smooth shopping experience.
Where We Ship:
Currently, we offer shipping across Pakistan to ensure our customers nationwide can enjoy Hair Bliss Serum with ease.
Processing & Dispatch Time:
- All orders are processed within 24-48 hours (excluding weekends and public holidays).
- Once processed, your order is handed over to our trusted courier partners for delivery.
Estimated Delivery Times:
- Lahore, Karachi, Islamabad/Rawalpindi: 1-3 business days
- Other cities in Punjab: 2-4 business days
- Sindh, KPK, Balochistan: 3-6 business days
Express Delivery: (For urgent orders)
- Lahore, Karachi, Islamabad/Rawalpindi: Next business day
- Other cities in Punjab: 1-2 business days
- Sindh, KPK, Balochistan: 2-3 business days
Note: Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays beyond our control.
Shipping Charges:
- Standard shipping: Flat rate of PKR 300
- Express shipping: PKR 450
- Free shipping on orders above PKR 2000
Tracking Your Order:
Once your order is dispatched, you will receive a tracking number via SMS/Email, allowing you to monitor your shipment in real-time.
Address Accuracy & Delivery Issues:
- Please double-check your shipping address at checkout to avoid any delays.
- If an incorrect address is provided, re-delivery charges may apply.
- If the package is undelivered due to courier issues, we will assist you in resolving the matter.
Damaged or Lost Shipments:
- If your order arrives damaged, please contact us within 24 hours with photos for verification.
- Lost shipments will be handled on a case-by-case basis, and we will work with the courier to find a resolution.
For any queries regarding shipping, feel free to reach out to our support team at info@hairbliss.pk